Jim
Marchant
trainingslide
TRAINING  

Classroom handouts, a diagnostic decision tree,
home installation guides,
e-mail maintenance.

Click to display samples  
Maintenance   Administrative upkeep of Lotus Notes e-mail groups.
Diagnostic Tool  Decision Tree: Diagnosing and correcting a frozen proprietary desktop terminal.
Knowledge Base 
E-mail group maintenance for Lotus Notes
Error message handling.
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